Privacy Policy

Privacy standards for the SOLVEX support and service platform site

This website is presented as a multilingual business and support-facing website for outsourced customer support, help desk visibility, and service platform presentation. Privacy handling is limited to business communication, support requests, and technical review follow-up shared through the visible contact channels.

Information We Receive

SOLVEX may receive business contact details, support request descriptions, account or payment references, and technical review notes when a visitor reaches out through the listed communication channels.

How Information Is Used

Submitted information is used to respond to business communication, support-related questions, service platform review requests, and onboarding follow-up connected with the website presentation.

Disclosure and Retention

Information is handled for internal business communication, partner review, and issue follow-up. Records are retained only as long as reasonably required for communication, compliance, or service clarification.

Visitor Rights

Visitors may request clarification, correction, or deletion of previously submitted business communication by contacting SOLVEX through the public email or phone number shown on the website.

Privacy Policy

Privacy requests

For privacy-related communication, use the business contact details shown on the website so the request can be reviewed and answered by SOLVEX.